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# How to get Labatt's purchase invoices from BEES

### Why are BEES invoices incompatible with RESTOCK?

* Some required information (e.g. account number, buyer's name, product codes etc.) is missing on the invoice;
* Some item lines are hidden or inaccessible (due to the layout of these PDF documents);

|| We therefore ask our customers using BEES to follow the procedure below to get their original Labatt invoices (by email) in order to send them to RESTOCK.


### Request your Labatt invoices from the BEES platform

1. From the main menu, just select “My Account” and click on the "Help & Support" tab. 

![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/1_14ejr0x.png)

 
2. Select "Contact Us" and click on “Open a new request”

![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/2_1pvn8pw.png)

![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/3_gdj9f7.png)


3. Under request type, select "Financial requests & issues", followed by selecting "Financial document request" under the specify your problem field. 

![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/4_5tlun5.jpg)


4. Under the detail field, choose "Invoice":

![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/5_bb8hvx.png)


5. Then please indicate the period for which the documents are required using the "Start date" and "End date" fields.

![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/6_l138f7.png)


6. Add your email address so documents can be sent to you electronically quickly.

![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/7_1xj1cwt.png)


7. Once all fields are completed, select "Submit" at the bottom of the screen in order to submit your request.

![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/8_19g732c.jpg)


8. Finally, send the documents to RESTOCK at [api@restock.restaurant](mailto:api@restock.restaurant)


*Note: If you wish to receive these documents by email automatically, feel free to call the number provided in the **Contact us** section.*

|| Source: [How to open a financial document request?](https://ab-inbevca.zendesk.com/hc/en-ca/articles/18269110775188-How-to-open-a-financial-document-request)