PROCEDURE – Adding a Software Vendor on the GCA Web Platform

PURPOSE OF THE PROCEDURE:
This procedure outlines the steps a permit holder must follow to authorize a software vendor to access their SAQ billing information.

Step 1: Create an account on the GCA permit holder ordering platform: :  https://gca.saq.qc.ca

If you already have an active account on the GCA platform, you may proceed to Step 2.

To create your account on the GCA platform, you must contact the Restaurant Customer Relations Center (CRC). Be sure to have your SAQ client number and a valid email address ready for registration.

For clients served in-store:

• If the store number that stamps your orders begins with “2” (e.g., #23385), please contact the Montreal CRC.

• If the store number begins with “3” (e.g., #33691), please contact the Quebec City CRC.
  It is important to specify that you are requesting access to the platform only for the software vendor option, not for placing orders.

• For clients in the Montreal area:
  Phone: (514) 254-8686 option 1
  Toll-free: 1 (866) 554-8686 option 1

• For clients in the Quebec City area:
  Phone: (418) 654-2950 option 1
  Toll-free: 1 (866) 654-2950 option 1
    

Step 2: Log in to your account using your User Code (SAQ client number) and your password.

Step 3: Click on the "Menu" tab in the upper left corner, then select the "My Software Vendor" tab.

Step 4: Authorize your vendor from the list by clicking on + ,then click OK.

Your vendor is now authorized.
 
Please note: You can only have one authorized software vendor at a time.
 
Note: Authorizing a software vendor only allows them to access billing information related to your various purchase and credit orders. The vendor does not have access to your account, which means they cannot place orders on your behalf and cannot view or modify your account information.

Updated on: 10/06/2025