> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://restock.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Supported printers and configuration

### Enabling the label printing module

* From _Locations_, click on **Integrations** (left nav);
* Look for the **Labeling** section then press **Add**. A panel will open;
* Select the **Label Printing** module;
* Click on the _Please check_ warning and follow the instructions;

![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/labeling-activation-en_1t6pugq.gif)


### Brands and models

The label printing feature works with the following printer models:

Zebra - [www.zebra.com](https://www.zebra.com)
* ZD410  (Supports labels up to 2 in. wide)
* ZD420
* ZD620
* ZD621

|| **Important:** If you wish to print labels from an iPad, please ensure that your Zebra printer model is compatible with “Bluetooth 4.0, MFI or Bluetooth Low Energy (LE)“. A "MFI" certified device normally has a badge similar to these on the packaging: ![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/mfi_1ky1fm6.png) _Feel free to contact your Zebra reseller to find out which model to purchase._


### Printing from a tablet
Printing labels via the Restock app for tablets does not require any special configuration other than a working Bluetooth connection.

### Printing from a computer
In order to print labels from the Restock dashboard on a computer, you must install «BROWSER PRINT» from Zebra's website:

**1. **Click on the link that corresponds to your operating system:

     **Windows:** [https://www.zebra.com/us/en/support-downloads/support-eula/browser-print-eula.html](https://www.zebra.com/us/en/support-downloads/support-eula/browser-print-eula.html)

     **Mac:** [https://www.zebra.com/us/en/support-downloads/support-eula/browser-print-eula-osx.html](https://www.zebra.com/us/en/support-downloads/support-eula/browser-print-eula-osx.html)

**2. **Click _ACCEPT AND BEGIN DOWNLOAD_ to accept the conditions and start the download.

**3.** Once the download is complete, open the file and execute the installer. Simply follow the installation instructions.
![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/af297485zebra-browser-print-zi_1txj2mr.png)


### Printhead resolution (DPI)

For the labels to print properly, you must first check the box that corresponds to your printer's printhead resolution (DPI). If you don't have this information, you can check on the manufacturer's website. On some models, the resolution is listed on the print configuration label.

![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/dpi_1w0ahgy.gif)

| **Tip**: If the text on your labels seems off or scaled down, try checking either box (203 / 300 DPI) and try again.


### Supported label sizes and dimensions

**Sales** label:
* 4x2 in  (10.16 cm x 5.08 cm)
* 4x3 in (10.16 cm x 7.62 cm)

![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/sales-label-en_mezmsf.png)

**Prep** label:
* 4x3 in  (10.16 cm x 7.62 cm)
* 4x2 in  (10.16 cm x 5.08 cm)
* 3x2 in  (7.62 cm x 5.08 cm)
* 2x1 in  (5,08 cm x 2,54 cm)

![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/label-prep_1jopt12.png)

![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/label-printer_bejq07.png)


### How to create a label

Once the labeling module activated in your dashboard, open a recipe sheet and click on the LABELING tab. Then, add a sale or preparation label, then choose it's dimension and format.

![](https://storage.crisp.chat/users/helpdesk/website/2730c840032c7a00/labelingtab_om3h3y.gif)

### Troubleshooting and support:

###### Configure Bluetooth Using Zebra Configuration Utilities
* [https://supportcommunity.zebra.com/s/article/000015491?language=en_US](https://supportcommunity.zebra.com/s/article/000015491?language=en_US)

###### Two Zebra printers printing images of different sizes _(french only)_
* https://supportcommunity.zebra.com/s/article/Two-Zebra-Printers-Printing-Different-Size-Images?language=fr