Question 1

Theoretical inventory and actual inventory snapshot

Accepted Answer

Theoretical Inventory

RESTOCK tracks the quantities in stock for each of your products and recipes based on purchases (food supplying from distributors) and sales (sales mix). This calculation is called theoretical inventory. The term theoretical is used here because the quantities debited from your inventories are mainly linked to the ingredients in your recipes.

The theoretical inventory serves as a point of comparison with your actual inventory. The difference between the two is a critical information that can draw your attention to several factors such as:

differences between the quantities specified in your recipes and what was actually used during preparation
food loss
processing losses
theft of goods

Inventory Adjustments

Inventory adjustments are used to optimize food supply planning, calculate costs accurately and save time when taking full inventories.

You can make adjustments in several places such as:

Product catalog (Stocks)
Product sheet
Recipe sheet
Order book
Inventory section on the tablet app

Actual Inventory

The actual inventory is the exact quantity in stock of each of your products. Since stock

Question 2

Adding distributors and food supply invoices

Accepted Answer

Adding a food distributor

Go to Location > Distributors;
Press the add button ( + );
Select the distributor you want to add;
Enter your account number (for this location) then press Save;
The newly added distributor is now on the list and available for adding invoices;

Connected distributor (fully automatic injection)

Some food distributors benefit from a direct connection with RESTOCK. This connection enables live injection of your invoices as well as the automatic updating of your product directory and your theoretical inventory without any intervention.

As soon as your account is created with a connected food distributor, a request is sent to inject your purchase history for the last 3 to 12 months. Subsequently, your current invoices will be injected via a direct gateway with this distributor. Your product directory and theoretical quantities will be updated automatically.

Connecting your SAQ account

This procedure identifies the steps to be taken by a license holder to authorize a software vendor to access their SAQ billing information.

View procedure - _(available in frenc

Question 3

Link products/recipes from your RESTOCK catalog to POS sales

Accepted Answer

To link products and/or recipes from your RESTOCK catalog to POS sales:

Go to Sales Mix section;
Find the POS sale to be linked (see table below) then click on the Edit icon (pencil) located right next to the unit cost; A new window will open;
Using the search field, find and select the item to link from your RESTOCK catalog;
You can link one or more items from the catalog;
Click Apply;

| It is now possible to apply the changes to past sales by checking the following box:

Modifiers / Replacements

For POS systems that support modifiers (replacements, extras), RESTOCK enables a section called ITEM(S) CANCELLED in the cost edition window (Sales mix). This feature allows to exclude items that have been replaced by others using a modifier from the sales data. For example, let's say a meal is sold by default with a side of rice, but a modifier Replace rice by salad has been applied to the sale. Simply find this modifier item in the sales mix and select Rice as the canceled item. Thus, each time this modifier is applied to a sale, Rice won't be debited from inventory and the cost will be adjusted considering the replacement.

Question 4

How to get Labatt's purchase invoices from BEES

Accepted Answer

Why are BEES invoices incompatible with RESTOCK?

Some required information (e.g. account number, buyer's name, product codes etc.) is missing on the invoice;
Some item lines are hidden or inaccessible (due to the layout of these PDF documents);

|| We therefore ask our customers using BEES to follow the procedure below to get their original Labatt invoices (by email) in order to send them to RESTOCK.

Request your Labatt invoices from the BEES platform

From the main menu, just select “My Account” and click on the "Help & Support" tab.

Select "Contact Us" and click on “Open a new request”

Under request type, select "Financial requests & issues", followed by selecting "Financial document request" under the specify your problem field.

Under the detail field, choose "Invoice":

Then please indicate the period for which the documents are required using the "Start date" and "End date" fields.

Add your email address so documents c

Question 5

Pairing a tablet / iPad with RESTOCK

Accepted Answer

To pair a tablet / iPad with RESTOCK:

Step 1 - From your RESTOCK Dashboard

Navigate to Locations, then select the desired location from the list (if applicable);
Click on Integrations (from the left navbar);
Add a new device using the add button ( + ) located on the right side of the Tablets section;
Name the device then activate any module/feature you want to make available on the app;
Press Save. A new window will open;
On the new window, click Generate pairing code;
This 6-digit pairing code will be used when you first login to the application;

Step 2 - From your tablet / iPad

Download and install the RESTOCK app for tablets from the App Store or Google Play:

Launch the app then enter your email address and the pairing code (previously generated from the dashboard):

Using the Bluetooth scale with the tablet app

Read article RESTOCK Scale User Guide

Question 6

Getting Started

Accepted Answer

| Welcome to RESTOCK!

Follow these steps to set up your account:

1. Branch Configuration

Read article Branch configuration

2. Connect your food suppliers

Read article Adding distributors and food supply invoices

3. Create user accounts

Read article Adding Users

4. General Settings and Configuration

Read article Configuration Settings

5. Connect RESTOCK to your point of sale system

Read article Connecting RESTOCK to your POS system

6. Create your standardized recipes

Video tutorial Création d'une recette (available in french only for now)

7. Link sales (from the POS) to the RESTOCK sales mix

Read article Link products/recipes from your RESTOCK catalog to POS sales

8. Create inventory sections and locations

Read article Adding Inventory Locations

9. Configure minimum quantities

Read article [Configuring minimum quantities](/en/article/configuring-minimum-quantities-sobm2

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